Wind and hail punish a roof in different ways. Wind pries and lifts, testing every fastener and seam. Hail strikes hard and fast, bruising shingles, cracking tiles, denting metal, and shattering the protective granules that keep ultraviolet light from cooking asphalt. I have walked hundreds of hail fields across Utah, from pea-sized pellets that fall like gravel to golf balls that hit like a slingshot. The difference between a roof that needs a tuned repair and a roof that needs a full replacement is often subtle. Mountain Roofers approaches that call with a disciplined process that respects both the science of roofing and the urgency of a storm claim.
What hail and wind actually do to a roof
A few terms get thrown around after a storm: blow-off, uplift, bruise, fracture, spalling. They are not marketing words, they are field diagnostics. Hail does four main things on asphalt shingles. It crushes granules and drives them into the mat, it fractures the fiberglass mat beneath the surface, it scours the surface and accelerates UV degradation, and it can deform the seal strip so shingles no longer bond. On metal panels, hail dents the pan sections and can crease ribs, which is often cosmetic but sometimes functional if it buckles seams or weakens fasteners. On tile, hail chips the surface glaze or cracks the body, particularly at corners and edges.
Wind adds a different failure mode. Gusts create negative pressure on the leeward side that lifts shingle tabs, which then slap down and tear the sealant. Repetitive flapping breaks nails through the mat or elongates nail holes. With enough force, shingles peel back in rows like a bad sunburn. Flashings at valleys, chimneys, and sidewalls become the next weak link. Once water has a path, it finds decking joints and interior finishes.
Roof repair services often need to separate what is cosmetic from what is functional. Insurance policies typically cover functional damage, not a dent that does not affect performance. That line is not always as clear as a photo suggests. A dent in a stone-coated steel panel can break the stone coating, which shortens service life. A bruise on an asphalt shingle that does not leak today may fracture the mat and shed granules faster, which means bigger problems in two or three winters. Experience helps you make a defensible call, and documentation protects the homeowner.
The first hours after a storm
The best repairs start with a good first response. Many of our calls come during the first 48 hours after a storm, often while the weather is still unsettled. Emergency Roof Repair is not just tarps. It is triage under pressure.
On a spring night in American Fork, hail hammered the west slopes of a cul-de-sac for eight minutes. We arrived before sunrise with safety gear, a ladder hoist, tarps, cap nails, and harnesses. We found three primary issues: torn ridge shingles, several missing field shingles on a 7/12 pitch, and a chimney saddle that had lost its counterflashing seal. We stabilized the site in two hours. That meant drying the attic insulation around two wet bays, setting temporary underlayment patches with ice and water shield, applying tarp sections with deck screws and furring strips where the deck was slick, and resealing the flashing joints with butyl and a polyurethane sealant that cures even in cool moisture. That bought the client time to file a claim and schedule an inspection without more interior damage.
This kind of Local roof repair work sets the tone. Proper temporary measures minimize additional loss, demonstrate good faith to the insurer, and protect the homeowner’s living spaces. It also gives our team a first look at the roof’s age, build quality, and any prior repairs that might complicate matching.
Inspection, the Mountain Roofers way
An inspection after hail or wind must create a factual record. We use a consistent method, because consistency builds credibility when everyone from the homeowner to the adjuster reviews the file.
We start with a full perimeter walk, scanning siding, gutters, window screens, and soft metals. Dented downspouts and bruised screens help confirm hail size and direction. On the roof, we mark test squares on each slope, usually ten feet by ten feet, and count the hits. A slope with a handful of bruises across a square might be repairable. A slope with double-digit fractures typically tips into replacement territory. We check shingle pliability, sealant bond, and nail pull-throughs by hand. Each elevation, penetrations, and accessory are photographed, labeled, and time stamped.
For metal roofs, we map dent density and test seam integrity. On tile, we tap for hollow sounds and inspect underlaps for hidden cracks. In all cases, we check deck integrity by probing suspect areas with a moisture meter and by looking at attic sheathing from below where accessible. If leaks entered the structure, we document ceiling stains, insulation saturation, and any microbial risk from wet materials.
That documentation serves three purposes. It guides the scope of repair or replacement. It forms the backbone of a claim file if the homeowner chooses to involve insurance. And it gives a baseline for the homeowner’s future maintenance, because storms reveal both acute damage and chronic weaknesses.
Repair versus replacement, with real trade-offs
No two storm roofs are identical. A five-year-old laminated shingle with limited hits on the north slope often repairs well. A fifteen-year-old three-tab with hail bruises scattered across all planes is a different story. The decision hinges on age, product availability, damage density, manufacturer specifications, and local building code.
Matching matters. Utah’s sun bakes shingles, and a repair patch will almost always be visible on an older roof. Some homeowners do not mind a checkerboard pattern if it avoids a larger out-of-pocket expense. Others prefer to invest in a full replacement and reset the clock on the warranty. From a functional standpoint, a repaired field can last years if executed correctly, but only if the surrounding material still has life in it. We will not recommend a repair that looks tidy today and fails two winters later because the shingles have become brittle.
On wind claims, we pay special attention to seal strip failures. If a significant percentage of tabs have lifted and lost adhesion across multiple slopes, replacing only the blown-off shingles is like putting new laces on torn boots. You need an integrated system that re-bonds across the field. On hail claims, fractured mats are the tipping point. Surface scuffs are one thing, but when the mat breaks, the shingle loses structural integrity. You can sometimes see fractures around a hit if the shingle is lifted carefully. When in doubt, we err on the side of honesty with the homeowner and precision in the file.
How Mountain Roofers restores storm-damaged roofs
The craft begins after the paperwork settles. We plan the scope, order material, schedule crews, and set expectations with the homeowner.
Tear-off and deck prep anchor the process. Storms exploit weak decks. If we find delamination, rot at eaves, or nail pops telegraphing through the old shingles, we replace those deck panels. Fastening patterns follow code and manufacturer requirements. For most asphalt shingle systems in Utah County, we use ring-shank nails, six per shingle on steeper slopes or high-wind exposures. Ice and water shield goes along eaves and in valleys, often extending farther upslope after hail to protect areas where granules were stripped and UV exposure is high. Synthetic underlayment covers the field for improved tear resistance during installation and future service.
Flashing is not an accessory, it is a system. Hail and wind expose lazy flashing work fast. We custom-bend step flashing to fit each shingle course at sidewalls, replace or re-seat counterflashing, and inspect chimney saddles. Vent stacks get new neoprene or silicone boots. Box vents or ridge vents are checked for impact damage and replaced if the housings are cracked or dented. In valleys, we set either an open metal valley with a hemmed edge to resist water intrusion or a closed-cut valley if the product and slope allow. The choice hinges on roof design and homeowner preference, but we are conservative on wind-exposed sites and often recommend open valleys for predictable water flow and easy inspection.
For asphalt shingle replacements, we recommend impact-rated shingles when hail is common in the zip code. Class 4 products cost more, typically 10 to 20 percent higher than standard laminates, but they often qualify for insurance premium credits. The improved reinforcement does not make a roof hail-proof, but it does make it more resilient. Where budget or availability points to a standard shingle, we focus on proper nailing and ventilation to maximize lifespan.
Metal roofs require different tactics. After hail, if dents are widespread but seams and fasteners are sound, a homeowner may choose to leave the roof in place, especially if the damage is cosmetic. If seams are compromised or panels creased, we Mountain Roofers replace damaged sections, checking panel gauge and profile so the new pieces integrate cleanly. We torque-check fasteners and upgrade to concealed fasteners where feasible. When replacing a full metal system, we consider a high-temperature underlayment under dark panels and add a slip sheet where manufacturer guidance calls for it.
Tile repairs are more surgical. We remove and replace cracked tiles, inspect battens, and verify underlayment condition. Many older tile roofs in Utah have underlayment that has aged out even if the tiles look decent. After hail or wind, that underlayment becomes the weak link. We often recommend a phased underlayment replacement under the most vulnerable slopes if a full re-roof is not in budget that season.
Integration with insurance claims
Homeowners ask how a roof repair company should work with a claim. The answer: be thorough, be transparent, and respect roles. We do not adjust claims, but we provide the facts that help adjusters make sound decisions. Our crews mark and photograph test squares, outline slopes with functional damage, and provide material specs and code references for required items like drip edge, ice barrier, or ventilation upgrades. We discuss supplements with carriers when hidden damage emerges during tear-off, such as rotten decking or unflashed sidewalls that were not visible during inspection.
One example: a hail claim in Saratoga Springs where the adjuster approved repairs to two slopes. During tear-off, we discovered that the valley metal had been installed without end dams, a builder shortcut. It had not caused leaks yet, but with new shingles and the same valley terminations, the risk remained. We explained the defect, provided photos and a manufacturer’s detail showing proper end dams and kick-outs, and the supplement was approved. The homeowner received a safer roof, the carrier satisfied code compliance, and the file stayed clean.
Speed versus quality after a storm surge
When a storm sweeps through, schedules get tight. Good contractors balance speed with precision. We keep additional crews on standby during hail season, but we do not cut corners. That means we give realistic timelines and communicate clearly. If heavy rain is forecast during installation, we stage the work so no open areas are left vulnerable overnight. On complex roofs, we might sequence slopes over multiple days, finishing each section to a weather-tight state before moving on. Homeowners appreciate candor more than optimistic promises that slip by a week.
We also prioritize the right jobs. Emergency Roof Repair comes first when there is an active leak. Non-leaking cosmetic issues follow. Material selection can drive schedule as well, because certain shingle colors or specialty accessories take longer to arrive. We share those constraints up front.
What quality looks like up close
Stand on a finished roof and you can feel good work even if you are not a roofer. Shingles align, courses run straight, nails do not show, and sealant use is restrained and purposeful. Flashing sits tight, not gooped over. Ridge vents look clean and balance intake vents at the eaves. Gutters are rehung if the storm warped them. Pipe boots sit square. There is no debris caught in valleys. The site is clean, magnet swept, and landscaping protected.
Small choices add up. We use starter shingles with factory adhesive at eaves and rakes, not chopped three-tabs that risk wind catch. We double-lap ice and water in valleys and around penetrations to account for Utah’s freeze-thaw cycles. On steep slopes, we increase nail count and confirm the gun depth with a test board at the start of each day. For roofs over vaulted ceilings, we double-check ventilation to avoid heat buildup that can bake shingles prematurely. Those details are not fancy. They are simply correct, and they deliver durability.
Safety is not optional
High wind events leave roofs slick with granules and dust. We secure anchor points, tie off consistently, and decline unsafe climbs when lightning is near. Homeowners sometimes want to join us on the roof to see damage. We advise staying on the ground and reviewing high-resolution photos and videos instead. A good roof repair company protects people first, then property.
Aftercare, maintenance, and warranties
Restoring a storm-damaged roof is not the last word. We register manufacturer warranties when applicable and provide our workmanship warranty in writing. We explain maintenance clearly: keep gutters clear, trim back limbs within six to eight feet of the roof surface, check attic ventilation, and inspect after unusual weather. Granule loss in the first few months after a new roof is normal as loose granules shed. If you see persistent drips, stains, or shingle lift, call us before it grows.
We also counsel homeowners on insurance claim timing. If another storm hits before the first claim is resolved, document fresh damage with dates and photos. Carriers want clarity, and you want to avoid commingling events that complicate coverage.
The value of local knowledge
Storm patterns vary across Utah County. The west bench catches fast-moving cells that pound one neighborhood and skip the next. Elevation, exposure, and the way your home sits on the lot matter. Local roof repair experience means we know which products age gracefully in our sun, which valley details shed heavy spring runoff without trouble, and where wind tunnels around structures. We bring that context when we advise on replacements, upgrades, and repairs.
We also know your codes. Drip edge is required on eaves and rakes. Ice barrier typically must extend at least 24 inches inside the warm wall, often 36 inches depending on overhangs. Ventilation requires a balance of intake and exhaust to meet net free area rules. These are not technicalities. They are the backbone of a roof that will survive the next storm.
When a repair is the right call
Not every storm needs a new roof. A recent case in Lehi involved a five-year-old laminated shingle with moderate hail hits on the west slope and mild wind lift on the ridge. The adjuster’s engineering report rated the hail hits as cosmetic on three slopes and functional on the west. We replaced the west slope, installed new ridge caps rated for higher wind, resealed a sidewall flashing run, and documented the rest for monitoring. The homeowner kept thousands in their deductible and replacement cost spread, and the home stayed watertight. We scheduled a follow-up inspection in six months to confirm the non-replaced slopes held up. They did.
Good roof repair services give options without pressure. If a repair is viable, we say so. If replacement is the safer choice, we explain why and show the evidence.
Costs, timeframes, and what to expect
Storm repair can be straightforward or layered. A simple repair, such as replacing a few blown-off shingles and resealing a vent, often finishes in a half day and costs a few hundred dollars, depending on roof height and pitch. A slope replacement or full re-roof stretches from one to three days for a typical single-family home, longer for complex designs or tile and metal systems. Material choices and specialty items add lead time. We quote transparently and keep contingency lines for deck repairs, because hidden damage sometimes shows up only during tear-off.
Claims add their own rhythm. After a large event, adjuster schedules can run one to two weeks out. Once a claim is approved, we coordinate material orders to align with weather windows. The best advice for homeowners is simple: call early, document thoroughly, and choose a contractor who puts detail ahead of speed.
Why workmanship outlasts weather
You cannot outmuscle a mountain storm, but you can prepare a roof to withstand most of what it throws. Proper fastening, tight flashing, clean ventilation, and good materials are boring compared to drone videos of hailstones. They are also what keeps your living room dry. Mountain Roofers has built a reputation on those basics. The storms will keep coming. A roof built and repaired with care will keep pacing them.
Contact Us
Mountain Roofers
Address: 371 S 960 W, American Fork, UT 84003, United States
Phone: (435) 222-3066
Website: https://mtnroofers.com/
How to choose the right partner after a storm
Pick a roof repair company the way you would pick a mechanic for a cross-country drive: competence first, then service. Ask for license and insurance. Request recent storm references. Look at before and after photos that show detail, not just wide shots. Verify that the crew doing the work is the crew described in the estimate, and that the scope matches code and manufacturer guidance. Local roof repair expertise matters when the next storm hits and you need the same team back to inspect or maintain.
A roof is a system that either fails at the weak link or holds as a whole. After wind and hail, Mountain Roofers focuses on restoring the entire system, from deck to shingle, from vent to valley. That is how you turn a rough night into a roof that is stronger than it was the day before the storm.